Public Engagement: Building Institutional Capacity

Type: Report
Size: 1.5MB
Date: 23 October 2013
Download PDF
Download PDF (Russian)

Across OECD governments, there is a growing trend towards inclusive policy making whereby a broad range of citizens and groups are involved in decision-making processes—or in other words, public engagement. In contrast to closed-off and technocratically-driven policy development, public engagement broadens the number of voices heard in any policy decision and democratizes the process. This paper presents a primer to public engagement with a focus on how it is best structured within a bureaucracy. Throughout it is argued that: i) public relations and communications are functions of public engagement; ii) providing the appropriate structures and processes for the organized decentralization of public engagement expertise within ministries can be the foundation for participatory policy making and; iii) centralized coordination within the bureaucracy is a necessary component of such structures and processes.

This website uses cookies
Cookies are small text files held on your computer. They allow us to give you the best browsing experience possible and mean we can understand how you use our site.
Some cookies have already been set. You can delete and block cookies but parts of our site won't work without them.
By using our website you accept our use of cookies.
No, I want to find out more Yes, I agree